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Ancillary Services Manager

Summary: The Manager of Ancillary Services is a key member of the hospital Leadership Team, reporting to the Director, and is accountable for operational aspects of Ancillary services at GCVS, including quality outcomes, efficiency, costs, and patient satisfaction. The Manager of Ancillary Services directs patient care and support services including Laboratory, Diagnostic Imaging, Pharmacy, Hyperbaric Oxygen, Pharmacy, Rehabilitation, and North Treatment services. The Manager of Ancillary Services will ensure the delivery of high-quality and cost-effective healthcare consistent with the Mission, Vision, and Values of Gulf Coast Veterinary Specialists and in accordance with government regulations, licensing, and accreditation requirements. The Manager of Ancillary Services actively participates in the hospital’s strategic planning and contributes to the achievement of institutional goals and objectives.

Job Duties: The listing of job duties contained in this job description is not all-inclusive. Duties may be added or subtracted at any time due to the needs of the organization.

Job Relationships: A. Responsible to the Hospital Administrator/Director. B. Works closely with the Leadership Team and department supervisors. C. All GCVS employees.

Essential Functions: A. Core competencies: Interdisciplinary leadership, team building, performance improvement, communication, systems thinking, negotiation, multitasking, and financial acumen. B. Operationally accountable for Laboratory, Diagnostic Imaging, Pharmacy, Hyperbaric Oxygen, Pharmacy, Rehabilitation, and North Treatment services. C. Identifies and articulates the vision and strategic direction for the discipline of Ancillary Services and collaborates on the implementation of operational strategies/initiatives to achieve them. D. Promotes and utilizes a patient-centered approach with departments. E. Provides leadership and direction for the development of strategies to promote the recruitment, retention, and recognition of excellence in the Ancillary Departments, including oversight and recommendations regarding compensation and benefits programs for staff. F. Leads in the planning, implementation, and evaluation of new and expanded clinical programs and services, assuring appropriate resources for the delivery of care. G. Creates win-win solutions among diverse needs and expectations. H. Possesses excellent medical staff and clinical relationship development skills. I. Participates as an active member of the Leadership Team. J. Maintains knowledge of current trends and legal requirements in areas of responsibilities by reading journals, newsletters, and attending educational meetings. K. Develops annual departmental and capital budgets, monitors and analyzes ongoing performance and productivity, and implements necessary corrective plans. L. Maintains department records and files. M. Serves on internal and external workgroups, committees, and agencies as appropriate. N. Performs other responsibilities as requested by the Hospital Director and other leadership staff

Job Requirements: A. Job allows employees to vary physical position or activity for comfort. B. Must be able to: a. Stand 30% or longer of an 8-hour workday. b. Walk up to 50% of an 8-hour workday. c. Sit 40% of an 8-hour workday. d. Requires ability to lift up to 10 pounds continuously. e. Requires employee to bend, squat, kneel and reach above shoulder level frequently. Climb and twist occasionally. f. Requires repetitive use of hands for simple grasping and fine manipulation g. Requires all sensory skills (speech, vision, smell, touch, and hearing) corrected to near normal range. h. Environment: 1. Greater than 90% of time spent indoors. 2. Temperature and humidity norms indoor. 3. Exposure to cleaning agents. i. Exposure to high-stress levels. j. Exposure to electrical current.

Qualifications: A. Education: Bachelor’s degree required, preferably in Health or Business Administration. B. Current clinical leadership experience in one of the disciplines of direct reports. C. Training and Experience: Five years progressive experience in senior management leadership. Also, prefer previous experience with Risk Management and Safety. D. Adapts positively to the ever-changing healthcare environment by supporting technology and process changes. E. Ability to empathize with others and demonstrate a values-based work style is required. F. Must possess excellent listening and interpersonal skills and problem-solving methods. G. Must be able to work varying hours as required. H. Must have basic computer skills including working knowledge of office software.

Jun 6